Nice to meet you.
I’m Emily, the Product Design Lead for Europe at Global Payments, based in Washington D.C. My specialization is design strategy, execution, team building, and optimizing end to end experiences within complex technology ecosystems.
My team and I are working on elevating product design as a function within Global, and our mission is to deliver a unified payments experience that serves our merchants throughout their business ecosystem in Europe. Through user research, fast iteration and collaborative innovation in a service design mindset, we are delivering multimodal payments experiences that enable businesses to grow and flourish with us.
Previously, I have worked at the Association for Craft Producers in Nepal as a Product Designer integrating modern design practices into traditional artisanal craft, and Ogilvy as a Creative Technologist, building innovative marketing campaigns for Samsung and the City of London.